In the event that it is not possible to access any of the sites or a contracted service cannot be provided, we want to assure you that you will be refunded the amount proportional to the access or service affected. It is important for you to know that in our commitment to guarantee your satisfaction, we strive to meet all your expectations and in case of any eventuality, we want to assure you that we will act quickly and efficiently to solve any inconvenience that may arise.

We want you to feel secure in choosing our services, so if for any reason you wish to cancel your reservation, you only have to do so 24 hours in advance. In this case, the corresponding amount will be refunded by the same method used for payment (cash, card, etc.).

In short, in our company we care about providing you with the best possible attention and service, with the commitment to resolve any situation that may affect your experience with us.

Thank you for trusting in our services and we hope to see you soon!